In case your get arrives afterwards as opposed to estimated shipping and delivery date, you might receive Temu credits as an indication of appreciation for the tolerance. Ultimately, if your objects don't get there, arrive destroyed, or never match the description or photos, you will end up supplied a full refund underneath Temu's Buy Defense plan (). Purchaser satisfaction is on the utmost importance and we're frequently Functioning to boost our service quality. If you don't head sending us your order ID, concept us by Temu.com or Temu app Stay chat so we can assist you locate your offers and resolve this situation as soon as possible. Greatest needs, Temu workforce

Product prices on Temu fluctuate continually. If you purchase an product and its rate decreases just after your purchase, you'll be able to ask for a rate adjustment. The primary difference will be available on the account for a Temu credit history within minutes.

Temu introduced in late 2022 and promptly rose to the very best spot in the Application Store's and Perform Retailer's browsing classes. People discovered about Temu from ads and ended up attracted to the positioning's small rates.

If an purchase doesn’t arrive, you may Make contact with Temu and ask for a refund. It may take refunds as many as thirty times being received by your financial institution or card company.

A single potential challenge with Temu is that the merchandise marketed on it may not be as significant quality as These you buy from a British isles-dependent seller.

As a brand new client I've designed quite a few orders in the last month or so. I have already been commonly delighted with what I ordered and so they have been genuine to The outline. Temu are superior at tempting you to buy much more and because it is cheap and minimal devote is £fifteen totally free postage, it is a snap to take action. On the other hand I've noticed on monitoring the orders are having a lot longer and get there just ahead of the Slice off day.

I just lately placed a considerable purchase with Temu, but six goods had been lacking from my shipping and delivery. Inspite of making contact with their customer service many occasions, all I bought had been duplicate-paste responses insisting that every thing were packed and shipped. No true investigation was performed, and so they refused to acquire duty with the missing goods.

There’s no customer service! I bought a mirror and also the courier status shows: ‘we're sorry your merchandise has become destroyed in transit we gained’t provide your item make sure you Get in touch with sender.’ So I contacted sender, nonetheless no human customer service just robotic reply: ‘we ask you to attend right until your parcel comes as it even now displays it’s in transit.

They maintain hiding at the rear of their so-referred to as "rigorous verification approach" without in fact addressing the issue or offering evidence.

How can this be? I did all the things as said click here to accomplish. This sucks. This did not transpire in any way. I followed The principles. I am imagined to get a number of deposits within the next two months but I don't think this will materialize.

While the Temu flashlight only operates for approximately two-three hrs on a complete charge, I think its brightness is sufficient for some day to day takes advantage of. It’s product of low-priced plastic, but thinking of the cost, I’d say it’s a good deal.

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Your comments is incredibly important to us as we continuously try to boost our company quality. If you need any help, remember to You should not hesitate to information us through Temu.com or Temu app Dwell chat. Ideal needs, Temu workforce

Fantastic services generally. Easy to return objects and refunds authorised shortly. Would prefer not to implement businesses in China but almost everything one particular wishes is created there.